Frequently Asked Questions

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Approximately 3 โ€“ 4 clothes will fit in 1 KG. This depends on the cloth type. Our pickup staff will come with a hand held weighing scale to check the weight in front of the customer.
We strive hard to cover the entire city however We cover up to 5 KM radius from our store locations as of now. Please check our store locations from the menu.
You can choose to book your laundry from many ways. You can wither Walk-in to our stores or book from website, App or even call our call center. Are you not able to schedule anything from 9 AM to 9 PM, still you can avail our services by using the Smart Box.
We understand your busy schedule and have a great option of "Ultra express service" with a turnaround time of just 2 hours for walk in customers and 6 hours for Pickup and deliveries.